Making an impact everyday
A female member was a high utilizer of medical services and had a number of health conditions including: cellulitis, foot pain, ischemia and aortic femoral bypass surgery. In addition, she had spinal fusion/laminoplasty which required a long hospitalization and a stay in a skilled facility.
The member wanted to go home and by working with her Telligen Case Manager this was accomplished. The case manager found supportive home care services, arranged for durable medical equipment in the home, ensured she was able to get to her follow-up appointments, provided her with education materials and collaborated with the member's healthcare providers on her progress. Results show the member has had no readmissions to the hospital.