Quality Measurement and Reporting


Meaningful Measures. Specialized Services. Unmatched Expertise.

What We Do

Measuring performance is the heart of the improvement process, and quality measures are the tools we rely on to track and measure the quality of healthcare services.

Telligen is a leading authority in this field, generating more than 90 electronic clinical quality measures (eCQMs) for use in provider incentive programs. We offer unique services to clients developing and implementing quality measures. Our support and subject-matter expertise guides clients through the entire measure development process — from inception and implementation, to obtaining national endorsement.

Our quality measurement and reporting expertise helps:

  • Payers direct financial rewards or penalties to providers based on performance
  • Providers implement clinical practice guidelines for preventive care and patient safety
  • Patients select the right provider or care facility
  • Policymakers set the course for future healthcare payment and delivery reforms

"As we collect and evaluate more data on quality, we’ll be closer to developing meaningful measures that help every American get the right care at the right time, the first time."

— Lindsey Wisham, Director of Health Management

How We Do It

Drawing upon decades of quality improvement expertise, Telligen offers unique services measure developers rely on to achieve national endorsement.


Turn measure ideas into precise, evidence-based specifications that define methods for data collection and calculation


Expert consulting, education and support to clients creating or reporting clinical quality measures

Validation and Testing

Create meaningful measures by auditing data and testing it for reliability, feasibility and usability

Data Collection and Measure Calculation

Custom-built systems designed to collect large amounts of data, validate the files as they’re submitted, and calculate measures for both aggregate and patient-level data sets

Our Clients

Measure Testing

  • American Academy of Neurology
  • American Medical Association
  • American Radiology Association
  • American Society of Clinical Oncology
  • American Society of Hematology
  • American Society of Radiation Oncology
  • American Urological Association
  • College of American Pathology
  • Kidney Care Quality Alliance

Data Validation

  • American College of Cardiology
  • Centers for Medicare & Medicaid Services’ (CMS)
    Hospital Inpatient and Outpatient Quality Reporting Programs
  • Connecticut Joint Replacement Institute
  • Society of Thoracic Surgeons

Specification & Support

  • CMS Hospital Inpatient and Outpatient Quality Reporting Programs
    • Process and structural measure development and maintenance
    • Ongoing development and maintenance of eCQMs
    • System maintenance and enhancements for the Measure Authoring Tool
    • eCQM education and consulting

Data Collection and Measure Calculation

  • CMS — Data collection and reporting for the Hospital Compare website
  • State of Maryland — Launched Quality Measures Data Center
  • State of Massachusetts — Maintain Pay-for-Performance Program
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