Health & Benefits Services

Full Service Population Health Management

Our full-service population health management provides turn-key solutions tailored to your population’s needs.

Point-of-Service Health Services

We have the data and expertise to implement and design specialized programs tailored to your population’s needs.

 Helping You Achieve Your Health Goals

What We Do

Telligen Health and Well-Being empowers people to be healthier, more activated and more productive. Our proven approach engages individuals wherever they are on the Spectrum of Health with personalized solutions. The result is a powerful impact on your human and financial resources by cultivating a culture of health and well-being, with true measurable outcomes.

FULL SERVICE POPULATION HEALTH SOLUTIONS

Disease Management Coaching

This program is available for members who have been diagnosed with a chronic condition. Telligen’s certified coaches help members to understand their conditions. We coordinate healthcare treatments and collaborate with providers on evidence-based practices to improve the health of members and manage costs.

At-Risk Coaching

Telligen’s Metabolic Syndrome or At-Risk Coaching Solutions are available to members who have elevated blood pressure, weight, cholesterol, triglycerides, and/or blood glucose. Telligen health coaches engage with members to help educate them to understand and manage their risk factors for healthier outcomes.

Case Management

Following a health crisis or a new diagnosis, Telligen’s nurse case managers engage members in a collaborative process of health assessments, planning, care coordination, education, and advocacy of care. This is all done with the final goal of members having the ability to successfully selfmanage their care and condition.

Utilization Management

As required by the City’s healthcare plan, the goal of our Utilization Management (UM) program is to provide a fair, evidence-based review of the care you are receiving to determine medical necessity. The UM program protects you from receiving treatments that do not meet the standard of care.

Targeted Health Programs

With a commitment to delivering top-tier health solutions, Telligen ensures a personalized approach for each client, crafting interventions and strategies that align with the unique characteristics of their population. This dedication to customization enables Telligen to offer not only full-service population health management but also targeted programs designed to meet the specific health needs of diverse client populations.

Chronic Condition Programs
  • Anxiety & Depression
  • Asthma
  • Cardiac Diseases
  • Chronic Kidney Failure
  • Chronic Pain
  • Congestive Heart Failure
  • COPD
  • Diabetes
  • High Blood Pressure
  • Infertility Maternity
  • Obesity
  • Other Chronic Conditions
  • Sleep Apnea
At-Risk & Diabetes Prevention Programs
  • Anxiety/Depression
  • Diabetes Prevention
  • High Blood Pressure
  • High Cholesterol
  • Ergonomics
  • Quit Smoking/Vaping
  • Weight Loss
Case Management Programs
  • Behavioral Health
  • Catastrophic
  • Emergency Room Reduction
  • Inpatient to Home Transition
  • Musculoskeletal
  • Oncology
  • Opioid Monitoring
  • Transplants
Utilization Management Programs
  • Diagnostic Tests
  • Durable Medical Equipment
  • Inpatient Admissions
  • Outpatient Therapies
  • Surgery/Procedures
  • Other Plan Required Benefits
Wellness Structure
  • Tailored programming
  • Biometric screenings
  • Physician fax forms
  • Online portal
  • Program communications
  • Lifestyle coaching
  • Mobile health app

Latest News

Telligen Earns Certified Healthy Business in Oklahoma

We are proud to announce that Telligen has again been awarded the Excellence-level certification through the Certified Healthy Oklahoma Program for 2026. This prestigious recognition represents the highest graded level of certification available and demonstrates our...

Getting Upstream of Fraud, Waste and Abuse

Understanding FWA and the HCBS Vulnerability There is a lot of focus in the healthcare market currently on fraud, waste and abuse.  But let’s start with a more basic question: What is fraud, waste, and abuse in healthcare? Simply stated, fraud is an intentional lie to...

New Podcast Episode: The Great Quality Remix

(Click the episode title to hear the full episode on Spotify) Lauren Zellmer, MSN, RN, Director of Clinical Operations at Telligen, joins us for a deep dive on the changes and innovations taking place in the realm of healthcare quality. Learn more about The Great...

Appropriate Levels of Care within Behavioral Health

When an employee member faces a mental health crisis, where do they go? For many, the only options they consider are either weekly outpatient care or an inpatient hospitalization. However, there are middle grounds that are often overlooked, and that gap is costing...

The Great Quality Remix

Healthcare Intelligence is a content series dedicated to exploring the latest trends, news and research across the entire spectrum of health and wellness. Traditional approaches to quality measurement and management are undergoing a fundamental shift, driven by rapid...

Medicare: From Single Program to Dynamic Healthcare Ecosystem

Medicare has evolved significantly since its creation in 1965, growing from a single federal health insurance program into a complex healthcare ecosystem shaped by private plans, data-driven care models, evolving regulations, and changing patient needs. Medicare: From...

Qualitrac 2026.01 Updates and Enhancements

Telligen is excited to announce its first 2026 update on enhancements made to our latest Qualitrac release (2026.01). Our clinical and technical experts work year-round to enhance and advance the product, which is how we’re able to help our clients achieve their goals...

Telligen Wins Award for Innovative Blue Ribbon Prior Authorization Program

The following release was published on March 24, 2026 by MCG Health announcing Telligen as the recipient of the Richard L. Doyle Award for Innovation and Leadership in Healthcare. Telligen Honored with the Richard L. Doyle Award for Innovative ‘Blue-Ribbon’ Prior...

Latest Qualitrac Updates and Enhancements

Telligen is excited to announce its final 2025 update on enhancements made to our latest Qualitrac release (2025.04). Our clinical and technical experts work year-round to enhance and advance the product, which is how we’re able to help our clients achieve their goals...

Jane Brock, MD, MSPH, Honored with 2026 Jean Moody-Williams Patient Safety Award by CMS

[West Des Moines, IA] – [March 17, 2026] — Telligen is proud to announce that Jane Brock, MD, MSPH, has been named a recipient of the prestigious 2026 Jean Moody-Williams Patient Safety Award by Centers for Medicare & Medicaid Services (CMS). This esteemed...

Testimonials

“This program made me more committed to health changes. I have tried other methods before with some success but was never really committed to my health like I am now. The Telligen method give you knowledge of your health issues and suggests ideas on how to improve your well-being.”

“The program is easy to participate in. The phone calls are scheduled at a convenient day and time. The advice given is excellent, and I can talk to my coach like an old friend. Being able to talk to someone with knowledge and an open view is unmeasurable. I have had positive progress thanks to the program.”

“I consider the contact and relationship established an integral & essential aspect of my treatment and recovery. Having a  person who is outside of your actual care team monitoring and charting your progression is a vital element often missing in today’s medical treatment systems.”

Accreditation & Awards

Don’t Wait Any Longer. Start Your Health Journey Today!