Health & Benefits Services

Full Service Population Health Management

Our full-service population health management provides turn-key solutions tailored to your population’s needs.

Point-of-Service Health Services

We have the data and expertise to implement and design specialized programs tailored to your population’s needs.

 Helping You Achieve Your Health Goals

What We Do

Telligen Health and Well-Being empowers people to be healthier, more activated and more productive. Our proven approach engages individuals wherever they are on the Spectrum of Health with personalized solutions. The result is a powerful impact on your human and financial resources by cultivating a culture of health and well-being, with true measurable outcomes.

FULL SERVICE POPULATION HEALTH SOLUTIONS

Disease Management Coaching

This program is available for members who have been diagnosed with a chronic condition. Telligen’s certified coaches help members to understand their conditions. We coordinate healthcare treatments and collaborate with providers on evidence-based practices to improve the health of members and manage costs.

At-Risk Coaching

Telligen’s Metabolic Syndrome or At-Risk Coaching Solutions are available to members who have elevated blood pressure, weight, cholesterol, triglycerides, and/or blood glucose. Telligen health coaches engage with members to help educate them to understand and manage their risk factors for healthier outcomes.

Case Management

Following a health crisis or a new diagnosis, Telligen’s nurse case managers engage members in a collaborative process of health assessments, planning, care coordination, education, and advocacy of care. This is all done with the final goal of members having the ability to successfully selfmanage their care and condition.

Utilization Management

As required by the City’s healthcare plan, the goal of our Utilization Management (UM) program is to provide a fair, evidence-based review of the care you are receiving to determine medical necessity. The UM program protects you from receiving treatments that do not meet the standard of care.

Targeted Health Programs

With a commitment to delivering top-tier health solutions, Telligen ensures a personalized approach for each client, crafting interventions and strategies that align with the unique characteristics of their population. This dedication to customization enables Telligen to offer not only full-service population health management but also targeted programs designed to meet the specific health needs of diverse client populations.

Chronic Condition Programs
  • Anxiety & Depression
  • Asthma
  • Cardiac Diseases
  • Chronic Kidney Failure
  • Chronic Pain
  • Congestive Heart Failure
  • COPD
  • Diabetes
  • High Blood Pressure
  • Infertility Maternity
  • Obesity
  • Other Chronic Conditions
  • Sleep Apnea
At-Risk & Diabetes Prevention Programs
  • Anxiety/Depression
  • Diabetes Prevention
  • High Blood Pressure
  • High Cholesterol
  • Ergonomics
  • Quit Smoking/Vaping
  • Weight Loss
Case Management Programs
  • Behavioral Health
  • Catastrophic
  • Emergency Room Reduction
  • Inpatient to Home Transition
  • Musculoskeletal
  • Oncology
  • Opioid Monitoring
  • Transplants
Utilization Management Programs
  • Diagnostic Tests
  • Durable Medical Equipment
  • Inpatient Admissions
  • Outpatient Therapies
  • Surgery/Procedures
  • Other Plan Required Benefits
Wellness Structure
  • Tailored programming
  • Biometric screenings
  • Physician fax forms
  • Online portal
  • Program communications
  • Lifestyle coaching
  • Mobile health app

Latest News

National Blood Pressure Education Month: Know Your Numbers

Nearly half of adults in the U.S. have high blood pressure (hypertension), and most do not know they have it. Hypertension is the third leading cause of death in the U.S. The disease can lead to other health problems, including heart attack, stroke, and heart failure....

May is Mental Health Month

May is Mental Health Awareness Month. Taking care of our minds is as important as taking care of our bodies. Mental health affects how we think, feel, and act. It also influences how we handle stress, relate to others, and make choices. Mental health is important at...

Mental Health Awareness Month: How Employers Can Reduce Stress

May is National Mental Health Awareness Month. Stress can affect a person’s body, thoughts, feelings, and behavior. When stress isn't dealt with, it can lead to health problems like high blood pressure, heart disease, weight gain, and diabetes. Stressful working...

Member Success Story: Balancing Life & Blood Sugar

Diabetes continues to be one of the top health concerns in America, touching lives in every community. Over 38 million Americans live with diabetes, while 98 million adults are at risk of developing this condition. Diabetes isn't just costly to our health – it's also...

Diabetes Alert Day: How Small Changes Lead to Big Results

Diabetes Alert Day is a reminder for everyone to think about diabetes and their health. 38.4 million Americans have type 2 diabetes, and nearly 9 million don’t know they have it. You might get type 2 diabetes based on things you can't control (like your genes) and...

Celebrating Women’s History Month 

March is National Women’s History Month, a time to recognize and celebrate the remarkable achievements of women who have shaped history. In the field of healthcare and science, many women have made groundbreaking contributions that continue to save lives and improve...

National Kidney Month: Simple Ways to Protect Kidney Health

March is National Kidney Month. Chronic Kidney Disease (CKD) is a condition where kidneys can slowly stop working properly over time. This serious condition affects over 35.5 million people, and millions of others are at increased risk. CKD is often overlooked until...

Telligen Earns NCQA Case Management Accreditation

West Des Moines, IA — Telligen, Inc. is proud to announce it has earned the National Committee for Quality Assurance's (NCQA) highest distinction in Case Management Accreditation with a perfect score in both Complex Case Management and Transitional Case Management....

National Nutrition Month: Healthy Eating Simplified

March is National Nutrition Month, a time for everyone to learn about making informed food choices and adding healthy eating and movement to their life. There's a lot of confusion out there about health eating. To celebrate National Nutrition Month this year, we will...

Member Success Story: Coordinated Care in Crisis

February is National Cancer Prevention Month, a time we focus on ways we can protect ourselves from cancer. In 2024, approximately 2 million Americans were diagnosed with cancer. This month, Telligen is highlighting the importance of cancer prevention and treatment...

Testimonials

“This program made me more committed to health changes. I have tried other methods before with some success but was never really committed to my health like I am now. The Telligen method give you knowledge of your health issues and suggests ideas on how to improve your well-being.”

“The program is easy to participate in. The phone calls are scheduled at a convenient day and time. The advice given is excellent, and I can talk to my coach like an old friend. Being able to talk to someone with knowledge and an open view is unmeasurable. I have had positive progress thanks to the program.”

I consider the contact and relationship established an integral & essential aspect of my treatment and recovery. Having a  person who is outside of your actual care team monitoring and charting your progression is a vital element often missing in today’s medical treatment systems.”

Accreditation & Awards

Don’t Wait Any Longer. Start Your Health Journey Today!