Alaina Brothersen has been working in healthcare quality improvement for nine years. She has provided technical assistance for hospitals and rural nursing homes across the country through quality improvement projects in evaluative roles. With a background in public health and program evaluation, she has provided measure development, quality improvement intervention development, technical assistance and evaluations for numerous federal quality programs.

Ann Loges is a Senior Quality Improvement Facilitator at Telligen with 31 years of nursing experience. Her major accomplishments include leadership in multi-hospital improvement initiatives, EHR implementation responsibilities and hospital strategic planning with ties to point of care goals. Ann has experience in the full spectrum of quality data; from patient level chart abstraction, data reporting and use of data measures to drive improvement. This includes practicing as a Quality Director in a critical assess hospital and offering direct technical assistance to multiple hospitals while collaborating with state and federal partners.

Courtnay Ryan has over 20 years of experience in the healthcare industry. At Telligen, she supports long-term care facilities with quality measure reporting, teaches quality improvement methodologies, assists the Learning and Action Network (LAN) QIN-QIO strategy for events and provides technical assistance. Her work in healthcare has spanned across many areas including being a certified nursing assistant, performing administrative duties including ED admissions/discharges, billing and coding and serving as a Quality Improvement Specialist for the Colorado State Office of Rural Health.