assessments

Person-Centered Assessments That Put Members First

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what we do

Telligen offers more than 37 years of experience helping state Medicaid programs deliver accurate, person-centered assessments that drive appropriate care and services.

our approach

We conduct independent, conflict-free assessments that put individuals at the center of their care journey:

Person-Centered Focus: Members drive their own care—from selecting support teams to identifying resources that help achieve their personal goals

Quality Assurance: Proven and Standardized Quality Methodology to ensure data integrity.

Flexible Delivery: Seamless in-person or virtual assessments to accommodate member needs

Proven Results: Consistently high satisfaction rates (93-98%) across multiple state programs

“Telligen’s IME team consistently met or exceeded our standards for contractor performance in more than 30 measurement areas. In the years I worked with Telligen in my role with Medicaid, I found them to be timely, responsive, proactive and excellent to work with.”

Former Iowa Medicaid Director

Contact a State Medicaid Solutions Expert Today!

assessment capabilities

Our experienced assessors support diverse populations including:

Populations Served:

  • AIDS/HIV waiver recipients
  • Brain Injury (BI) waiver recipients
  • Children’s Mental Health waiver recipients
  • Health and Disability waiver recipients
  • Intellectual and Developmental Disabilities (I/DD) waiver recipients
  • Elderly waiver recipients
  • Physical Disabilities waiver recipients

Assessment Tools:

  • InterRAI Suite
    • Pediatric and Adult Home Care (HC, Peds HC)
    • Intellectual Disability (ID)
    • Child and Youth Mental Health (ChYMH)
    • Child and Youth Mental Health and
      Developmental Disability (CHYMH-DD)
    • Early Years (EY)
    • Community Mental Health (CMH)
  • SIS-A and SIS-C
  • PASRR Level 1 & 2
  • LOCUS and CALOCUS
  • Mayo-Portland Adaptability Inventory (MPAI)
  • State-Specific Assessment Tools

    proven impact

    • Volume: Over 60,000 assessments completed in the past year.
    • Efficiency: Sophisticated scheduling system and strategically located assessors minimize wait times.
    • Innovation: Proprietary Qualitrac technology streamlines assessment management.
    • Adaptability: Successfully integrate and implement state specific requirements.

    state solutions

    assessments

    care management

    quality & performance improvement

    quality measurement & reporting

    utilization management